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[CPLP] Human Resources Certification Exam Questions - Part 145

Jenny Clarke

Tue, 04 Nov 2025

1. Advice or information from one person to another about how useful or successful an event, process, or action is. In coaching and all td activities learners receive feedback regarding their progress, which helps with learning retention and behavior change.

A) Cultural Adaptation Model
B) Mergers and Acquisition Management
C) Directive Leadership
D) Feedback



2. A strong wish for something ; in td refers to the inability for training to improve employees' performance if they are not motivated (desire) to imp rove performance.

A) Outlier
B) Desire
C) Regulators
D) Resource Analysis



3. A way observations tend to pile up around a particular value rather than be spread evenly across a range of values.

A) Continuous Variable
B) Process Controls
C) Normal Distribution
D) Split-Half Reliability



4. Type of communication systhesis model that attempts to resolve two or more theses positions.

A) Qualitative Data
B) Argumentation
C) Organizational Culture
D) Project Scope



5. Forces that prevent an organizational change.

A) International Society for Performance Improvement's (ISPl's) HPT Model
B) Tuckman Group Development Model
C) Restraining Forces
D) Supportive Leadership



1. Right Answer: D
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2. Right Answer: B
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3. Right Answer: C
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4. Right Answer: B
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5. Right Answer: C
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