SHRM Topic - Leadership

Jenny Clarke

Sat, 13 Sep 2025

Key Proficiency Indicators for HR Leadership

HR leaders must:

1. Build credibility as HR experts both internally and externally.

2. Set actionable goals for HR programs that support the organization’s strategic vision.

3. Adapt to changes in project requirements, goals, or constraints.

4. Facilitate communication and decision-making to drive HR initiatives.

5. Monitor and allocate resources effectively for HR projects.

6. Improve HR operations to better align with organizational strategy.

7. Develop long-term strategic plans to bridge gaps between current and ideal HR states.

8. Pivot HR strategies in response to internal or external changes.

9. Translate HR vision into concrete projects with clear timelines.

10. Engage stakeholders and leverage organizational relationships for successful implementation.

Leadership Theories and People Management Techniques

The article references various leadership theories, including:

• Situational, transformational, participative, inclusive, servant, transactional leadership

• Trait theory, contingency theory, leader-member exchange (LMX) theory

Effective people management techniques include directing, coaching, supporting, delegating, and mentoring.

Case Study: HR Leadership in Action

An HR director at a health and fitness business with 350 employees identified an issue where headcount grew by 8% without new positions, leading to inefficiencies. Investigation revealed that managers allowed employees to reduce hours, hiring additional staff to cover gaps—increasing costs and straining operations.

HR’s Solution:

• Implemented a temporary hiring freeze, framing it as an efficiency study.

• Communicated transparently with employees about unsustainable work-hour trends.

• Worked with managers to establish minimum hour requirements for all roles.

• Balanced business needs with employee flexibility, leveraging a collaborative culture.

The HR director used Business Acumen, Analytical Aptitude, Relationship Management, and Communication skills to drive this change.

The Role of the HR Leader

HR leadership goes beyond traditional management (planning, organizing, staffing, directing, controlling) to foster engagement, motivation, and adaptability. Research by Daniel Goleman shows leadership style impacts:

• Employee decision-making autonomy.

• Sense of responsibility and commitment.

• Performance standards and belief in rewards.

• Alignment with organizational mission and values.

HR professionals must adapt their leadership approach based on team needs and organizational culture, helping other leaders enhance their effectiveness.

Conclusion

Effective HR leadership requires strategic vision, adaptability, stakeholder engagement, and strong people management. By aligning HR initiatives with business goals and fostering a supportive culture, HR leaders drive sustainable organizational success.