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SPHR Questions - Part 31
1. What is an Excelsior list?
A) A list of all employees in the bargaining unit provided by the union to the employer within 7 days of the scheduling of an election by the NLRB
B) A list of all employees in the bargaining unit provided by the employer to the union within 7 days of the scheduling of an election by the NLRB
C) A list of the employees who do not want the union to represent them
D) A list of the employees who have signed authorization cards for the union
2. Which of the following scenarios is the best example of a kinesthetic learning experience?
A) Reading a book and highlighting important phrases, terms, and ideas
B) Listening to audio lectures from a previously attended lecture
C) Learning to bake a cake by following a new recipe
D) Observing a peer complete a new task
3. You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
A) Ratio analysis
B) Delphi Technique
C) Nominal group technique
D) Brainstorming
4. Which of the following is an example of a passive training method?
A) Demonstration
B) Distance learning
C) Self-study
D) Vestibule training
5. Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?
A) Strategic
B) Administrative
C) Organizational
D) Operational
A) A list of all employees in the bargaining unit provided by the union to the employer within 7 days of the scheduling of an election by the NLRB
B) A list of all employees in the bargaining unit provided by the employer to the union within 7 days of the scheduling of an election by the NLRB
C) A list of the employees who do not want the union to represent them
D) A list of the employees who have signed authorization cards for the union
2. Which of the following scenarios is the best example of a kinesthetic learning experience?
A) Reading a book and highlighting important phrases, terms, and ideas
B) Listening to audio lectures from a previously attended lecture
C) Learning to bake a cake by following a new recipe
D) Observing a peer complete a new task
3. You are a HR Professional for your organization. You have presented an idea to your staff. The staff members then discuss their ideas based on your presentation. All of the ideas are recorded and collectively ranked from most important to least important (or some other ordinal scale). Through this process a selection or forecast can be made for the organization. What forecasting technique have you used in this scenario?
A) Ratio analysis
B) Delphi Technique
C) Nominal group technique
D) Brainstorming
4. Which of the following is an example of a passive training method?
A) Demonstration
B) Distance learning
C) Self-study
D) Vestibule training
5. Human resources is often seen as a three-dimensional component of an organization. Which dimension of human resources focuses on long-term, future-focused approach to the methods to achieve human resource and organizational goals?
A) Strategic
B) Administrative
C) Organizational
D) Operational
1. Right Answer: B
Explanation: Answer option B is correct.Once an election has been scheduled, the employer must provide a list, known as an Excelsior list, containing the names and address of all employees in the bargaining unit determined by the NLRB. See Chapter 7 for more information.Chapter: Employee and Labor RelationsObjective: Union Organization
2. Right Answer: C
Explanation: Answer option C is correct.A kinesthetic learning experience is when the learner experiences the thing to be learned. Learning to bake a cake by following a recipe is an example, as the learner is doing the activity to learn.Answer option A is incorrect. This is an example of a visual learning experience.Answer option B is incorrect. This is an example of an auditory learning experience.Answer option D is incorrect. This choice is tempting, but the learner is not participating, only watching. This is an example of a visual learning experience.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Human Resource DevelopmentObjective: Talent Management
3. Right Answer: C
Explanation: Answer option C is correct.The nominal group technique is a facilitated workshop to present an idea, allow brainstorming of additional ideas, and then the solutions are ranked by the group.A forecast can then be created based on the outcome of the exercise.Answer option D is incorrect. This is more than just brainstorming as brainstorming does not begin with a presented idea or a ranking of ideas to predict an outcome.Answer option B is incorrect. The Delphi Technique uses rounds of anonymous surveys to build consensus.Answer option A is incorrect. Ratio analysis is a mathematical forecasting technique using two or more variables to predict a likely outcome.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Qualitative and Quantitative Analysis
4. Right Answer: B
Explanation: Answer option B is correct.Distance learning is similar to a lecture in that a presenter provides information to a group of participants but does not require active participation. Vestibule training (D) is a form of simulation training. Demonstration (A) is an experiential training method. Self-study (C) is an active training method. See Chapters 2 and 5 for more information.Chapter: Human Resource DevelopmentObjective: Talent Management
5. Right Answer: A
Explanation: Answer option A is correct.The strategic component of human resources is a long-term, future-looking component of HR to achieve goals of the organization and the goals of human resources.Answer option B is incorrect. Administrative describes the transactions within HR that are required to be completed either legally, through enterprise environmental factors, or both.Answer option C is incorrect. Organizational is not one of the three dimensions of HR. The three dimensions are strategic, administration, and operational.Answer option D is incorrect. Operational describes the tactics and operational goals of the organization being realized with the assistance of HR.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategy
Explanation: Answer option B is correct.Once an election has been scheduled, the employer must provide a list, known as an Excelsior list, containing the names and address of all employees in the bargaining unit determined by the NLRB. See Chapter 7 for more information.Chapter: Employee and Labor RelationsObjective: Union Organization
2. Right Answer: C
Explanation: Answer option C is correct.A kinesthetic learning experience is when the learner experiences the thing to be learned. Learning to bake a cake by following a recipe is an example, as the learner is doing the activity to learn.Answer option A is incorrect. This is an example of a visual learning experience.Answer option B is incorrect. This is an example of an auditory learning experience.Answer option D is incorrect. This choice is tempting, but the learner is not participating, only watching. This is an example of a visual learning experience.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Human Resource DevelopmentObjective: Talent Management
3. Right Answer: C
Explanation: Answer option C is correct.The nominal group technique is a facilitated workshop to present an idea, allow brainstorming of additional ideas, and then the solutions are ranked by the group.A forecast can then be created based on the outcome of the exercise.Answer option D is incorrect. This is more than just brainstorming as brainstorming does not begin with a presented idea or a ranking of ideas to predict an outcome.Answer option B is incorrect. The Delphi Technique uses rounds of anonymous surveys to build consensus.Answer option A is incorrect. Ratio analysis is a mathematical forecasting technique using two or more variables to predict a likely outcome.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149, Section III, The US HR Body of Knowledge.Chapter: Core Knowledge Requirements for HR ProfessionalsObjective: Qualitative and Quantitative Analysis
4. Right Answer: B
Explanation: Answer option B is correct.Distance learning is similar to a lecture in that a presenter provides information to a group of participants but does not require active participation. Vestibule training (D) is a form of simulation training. Demonstration (A) is an experiential training method. Self-study (C) is an active training method. See Chapters 2 and 5 for more information.Chapter: Human Resource DevelopmentObjective: Talent Management
5. Right Answer: A
Explanation: Answer option A is correct.The strategic component of human resources is a long-term, future-looking component of HR to achieve goals of the organization and the goals of human resources.Answer option B is incorrect. Administrative describes the transactions within HR that are required to be completed either legally, through enterprise environmental factors, or both.Answer option C is incorrect. Organizational is not one of the three dimensions of HR. The three dimensions are strategic, administration, and operational.Answer option D is incorrect. Operational describes the tactics and operational goals of the organization being realized with the assistance of HR.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategy
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