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SPHR Questions - Part 54
1. Which of the following would be considered an extrinsic reward?
A) A feeling of accomplishment after completing a tough assignment
B) A 10 percent salary increase
C) Challenging work on a new project
D) Recognition by the CEO at a company meeting
2. Which of the following is the best definition of the Scanlon Plan?
A) Employees' pay fluctuates based on what type of work they are performing.
B) Employees are rewarded in non-compensatory methods, such as training or time off.
C) Employees are rewarded based on the number of units they sell.
D) Employees share in the cost savings achieved through productivity gains.
3. Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?
A) Document all questions and create exact, formal answers in writing with management's approval.
B) Refer all questions about the outsourcing decision to management.
C) Do not share the details of the outsourcing decision.
D) Be honest and truthful and do not hide the facts.
4. An organization is launching a strategic planning session. One of the primary goals of this session is to define the goals of the organization. Which of the following statements best defines a goal that is created as part of the strategic planning session?
A) Describes the SMART process to identify objectives
B) Describes the strengths of the business to its competitive advantage in the marketplace
C) Describes the direction the business will take and what it will achieve
D) Describes the practical steps that will be taken to achievement
5. Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?
A) OSHA
B) FECA
C) IRCA
D) FLSA
A) A feeling of accomplishment after completing a tough assignment
B) A 10 percent salary increase
C) Challenging work on a new project
D) Recognition by the CEO at a company meeting
2. Which of the following is the best definition of the Scanlon Plan?
A) Employees' pay fluctuates based on what type of work they are performing.
B) Employees are rewarded in non-compensatory methods, such as training or time off.
C) Employees are rewarded based on the number of units they sell.
D) Employees share in the cost savings achieved through productivity gains.
3. Beth is an HR Professional for her organization and she has been alerted by management that the company will be outsourcing a large portion of operations. This outsourcing will likely cause several employees to lose employment with the organization. Which of the following is the best course of action that Beth can take in regard to communicating with the employees about the outsourcing change?
A) Document all questions and create exact, formal answers in writing with management's approval.
B) Refer all questions about the outsourcing decision to management.
C) Do not share the details of the outsourcing decision.
D) Be honest and truthful and do not hide the facts.
4. An organization is launching a strategic planning session. One of the primary goals of this session is to define the goals of the organization. Which of the following statements best defines a goal that is created as part of the strategic planning session?
A) Describes the SMART process to identify objectives
B) Describes the strengths of the business to its competitive advantage in the marketplace
C) Describes the direction the business will take and what it will achieve
D) Describes the practical steps that will be taken to achievement
5. Which of the following defines a list of jobs not suitable for children between the ages of 16 and 18?
A) OSHA
B) FECA
C) IRCA
D) FLSA
1. Right Answer: D
Explanation: Answer option D is correct.Extrinsic rewards are nonmonetary rewards where self-esteem comes from others, such as formal recognition for a job well done. Challenging work on a new project (C) is an intrinsic reward. Salary increases (B) are monetary rewards. A feeling of accomplishment after completing a tough assignment (A) is another type of intrinsic reward. See Chapter 6 for more information.Chapter: Compensation and BenefitsObjective: Total Rewards Defined
2. Right Answer: D
Explanation: Answer option D is correct.The Scanlon Plan is a cost saving productivity-incentive plan. It was created in the 1930s by Joseph Scanlon. In this plan, employees are rewarded for productivity and cost savings to promote performance of the organization.Answer option C is incorrect. This is an example of a commission-based pay or a per-unit productivity pay.Answer option A is incorrect. This is a generic definition of variable pay and isn't the best choice for the question.Answer option B is incorrect. This isn't a definition of the Scanlon Plan.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Compensation and BenefitsObjective: Total Rewards Defined
3. Right Answer: D
Explanation: Answer option D is correct.Beth should be honest and truthful and not hide the facts of the outsourcing decision.Answer option C is incorrect. Beth should not hide the details, but keep employees in the loop on the decision.Answer option B is incorrect. Beth need not pass the decision onto management as her being the HR Professional is the point of contact for employee communications.Answer option A is incorrect. Documenting the questions with exact management-approved answers is not the best choice presented.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategic Management
4. Right Answer: C
Explanation: Answer option C is correct.Goals fit into strategic planning by describing the direction of the business and what the business will achieve.Answer option D is incorrect. This is a description of the business objectives of the company actions.Answer option B is incorrect. This is a description of the business strategy.Answer option A is incorrect. This describes a goal setting approach, not what a goal is.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategy
5. Right Answer: D
Explanation: Answer option D is correct.The Fair Labor Standards Act (FLSA) defines a list of jobs not suitable for children between the ages of 16 and 18.Answer option A is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and regulations for the safe use of a computer.Answer option C is incorrect. The IRCA, or Immigration Reform and Control Act of 1986, prohibits employers from hiring undocumented workers (sometimes called illegal aliens). It is an Act of Congress which reformed United States immigration law.Answer option B is incorrect. Federal Employees Compensation Act (FECA) is a law that provides rules for compensation benefits to federal employees for work- related injuries or illnesses. FECA contains legal provision for giving compensation to their surviving dependents if a work-related injury or illness results in the employee's death.Chapter: Risk Management -Objective: Risk Assessment
Explanation: Answer option D is correct.Extrinsic rewards are nonmonetary rewards where self-esteem comes from others, such as formal recognition for a job well done. Challenging work on a new project (C) is an intrinsic reward. Salary increases (B) are monetary rewards. A feeling of accomplishment after completing a tough assignment (A) is another type of intrinsic reward. See Chapter 6 for more information.Chapter: Compensation and BenefitsObjective: Total Rewards Defined
2. Right Answer: D
Explanation: Answer option D is correct.The Scanlon Plan is a cost saving productivity-incentive plan. It was created in the 1930s by Joseph Scanlon. In this plan, employees are rewarded for productivity and cost savings to promote performance of the organization.Answer option C is incorrect. This is an example of a commission-based pay or a per-unit productivity pay.Answer option A is incorrect. This is a generic definition of variable pay and isn't the best choice for the question.Answer option B is incorrect. This isn't a definition of the Scanlon Plan.Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Compensation and BenefitsObjective: Total Rewards Defined
3. Right Answer: D
Explanation: Answer option D is correct.Beth should be honest and truthful and not hide the facts of the outsourcing decision.Answer option C is incorrect. Beth should not hide the details, but keep employees in the loop on the decision.Answer option B is incorrect. Beth need not pass the decision onto management as her being the HR Professional is the point of contact for employee communications.Answer option A is incorrect. Documenting the questions with exact management-approved answers is not the best choice presented.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategic Management
4. Right Answer: C
Explanation: Answer option C is correct.Goals fit into strategic planning by describing the direction of the business and what the business will achieve.Answer option D is incorrect. This is a description of the business objectives of the company actions.Answer option B is incorrect. This is a description of the business strategy.Answer option A is incorrect. This describes a goal setting approach, not what a goal is.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Strategy
5. Right Answer: D
Explanation: Answer option D is correct.The Fair Labor Standards Act (FLSA) defines a list of jobs not suitable for children between the ages of 16 and 18.Answer option A is incorrect. OSHA stands for Occupational Safety and Health Administration. OSHA is an agency of the United States Department of Labor. It was created by Congress of the United States under the Occupational Safety and Health Act, signed by President Richard M. Nixon, on December 29, 1970. Its mission is to prevent work-related injuries, illnesses, and occupational fatality by issuing and enforcing standards for workplace safety and health. The agency is headed by a Deputy Assistant Secretary of Labor. OSHA issues guidelines and regulations for the safe use of a computer.Answer option C is incorrect. The IRCA, or Immigration Reform and Control Act of 1986, prohibits employers from hiring undocumented workers (sometimes called illegal aliens). It is an Act of Congress which reformed United States immigration law.Answer option B is incorrect. Federal Employees Compensation Act (FECA) is a law that provides rules for compensation benefits to federal employees for work- related injuries or illnesses. FECA contains legal provision for giving compensation to their surviving dependents if a work-related injury or illness results in the employee's death.Chapter: Risk Management -Objective: Risk Assessment
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