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[CPLP] Human Resources Certification Exam Questions - Part 91

Jenny Clarke

Thu, 14 May 2026

[CPLP] Human Resources Certification Exam Questions  - Part 91

1. A theory of human motivation developed by Douglas McGregor, in contrast to theory x, that assumes that most employees are self-motivated, enjoy working, and will work to achieve goals to which they are committed. Belief in theory y leads to a management philosophy of trust that employees will take responsibility for their work and do not need constant supervision.

A) Feedback
B) Mergers and Acquisition Management
C) Gagne's Nine Events of Instruction
D) TheoryY



2. A learning theory which attempts to answer how and why people learn by attributing the process to inner mental activity (thinking, problem solving, language, concept formation, and information processing) and how information is processed, stored, and retrieved.

A) Block Diagram
B) Accommodation
C) Cognition
D) Cognitivism



3. The process of moving from the current state to the desired state.

A) Remedy Selling
B) Nominal Group Technique
C) Instructional System
D) Argumentation



4. How information is received through the five senses: hearing, seeing, smelling, tasting, and touching.

A) Hard Data
B) Learning Modality
C) Outsourcing Training
D) Task Analysis



5. Developed a system for weighing options by categorizing features in needs or wants.

A) Kouzes and Posner
B) Communities of Practice (CoP)
C) Kepner and Tregoe
D) Aural Modality



1. Right Answer: D
Explanation: You can write comment

2. Right Answer: D
Explanation: You can write comment

3. Right Answer: A
Explanation: You can write comment

4. Right Answer: B
Explanation: You can write comment

5. Right Answer: C
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