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SPHR Questions - Part 16
1. Placement goals are part of Affirmative Action Plans. A placement goal should be met with good faith efforts, not through which one of the following?
A) Discrimination
B) Outsourcing
C) Quotas
D) Advertisements
2. You are the HR Professional for the HJN Company and you've been tasked with addressing stress in the workplace. You reference the NIOSH book 'Stress atWork' to learn there are six primary categories of stress in the workplace. Which category of stress is best described as lack of family-friendly policies?
A) Career concerns
B) Task design
C) Management style
D) Work roles
3. You have been hired as a consultant for the HJN Company to help them in their strategic planning. They have asked you to help them create goals for the company. You recommend that the meeting participants use the SMART approach to goal setting. What is SMART?
A) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Realistic, and Time-based.
B) It is a goal setting technique that defines the characteristics of a goal as Schedule, Monetary, Action-oriented, Risk, and Time-based.
C) It is a goal setting technique that defines the characteristics of a goal as Specific, Monitored, Accountable, Realistic, and Time-based.
D) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Risk, and Tested.
4. You work for a manufacturing facility that deals with many different types of chemicals. Some of the chemicals in the workplace can be dangerous and require special training to transport or utilize the chemicals. You notice that some of the chemicals, that aren't necessarily dangerous, do not have a material safety data sheet affixed. Does the lack of material safety data sheet represents a risk-related problem?
A) No - if there is a large material safety data sheet for all chemicals above the area where the chemicals are stored.
B) Yes - your company must create and affix a material safety data sheet for all chemicals.
C) No - only dangerous materials must have the material safety data sheet.
D) Yes - the manufacturer of the chemicals is required to affix a material safety data sheet to the chemicals.
5. OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?
A) Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections
B) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints
C) Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections
D) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections
A) Discrimination
B) Outsourcing
C) Quotas
D) Advertisements
2. You are the HR Professional for the HJN Company and you've been tasked with addressing stress in the workplace. You reference the NIOSH book 'Stress atWork' to learn there are six primary categories of stress in the workplace. Which category of stress is best described as lack of family-friendly policies?
A) Career concerns
B) Task design
C) Management style
D) Work roles
3. You have been hired as a consultant for the HJN Company to help them in their strategic planning. They have asked you to help them create goals for the company. You recommend that the meeting participants use the SMART approach to goal setting. What is SMART?
A) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Realistic, and Time-based.
B) It is a goal setting technique that defines the characteristics of a goal as Schedule, Monetary, Action-oriented, Risk, and Time-based.
C) It is a goal setting technique that defines the characteristics of a goal as Specific, Monitored, Accountable, Realistic, and Time-based.
D) It is a goal setting technique that defines the characteristics of a goal as Specific, Measurable, Action-oriented, Risk, and Tested.
4. You work for a manufacturing facility that deals with many different types of chemicals. Some of the chemicals in the workplace can be dangerous and require special training to transport or utilize the chemicals. You notice that some of the chemicals, that aren't necessarily dangerous, do not have a material safety data sheet affixed. Does the lack of material safety data sheet represents a risk-related problem?
A) No - if there is a large material safety data sheet for all chemicals above the area where the chemicals are stored.
B) Yes - your company must create and affix a material safety data sheet for all chemicals.
C) No - only dangerous materials must have the material safety data sheet.
D) Yes - the manufacturer of the chemicals is required to affix a material safety data sheet to the chemicals.
5. OSHA may inspect a workplace at any time. The purpose of these inspections is to maintain safety for all workers. OSHA has established five priorities for workplace inspections. Which one of the following statements is the correct order of most important OSHA priorities to least important OSHA priorities?
A) Imminent danger, planned inspections in high-hazard industries, employee complaints, catastrophes and fatal accidents, follow-up inspections
B) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, follow-up inspections, and employee complaints
C) Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, follow-up inspections
D) Imminent danger, catastrophes and fatal accidents, planned inspections in high-hazard industries, employee complaints, and follow-up inspections
1. Right Answer: C
Explanation: Answer option C is correct.Placement goals should not set quotas, but should operate through good-faith attempts. The placement goal is, however, set at an annual percentage rate equal to the availability figure for women or minorities.Answer option D is incorrect. This is not the best choice for the answer.Answer option A is incorrect. Discrimination is never a valid choice for selecting candidates or employees.Answer option B is incorrect. Outsourcing is not a valid answer to address placement goals.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation
2. Right Answer: C
Explanation: Answer option C is correct.Management style is the stress factor that includes lack of family friendly policies.Answer option B is incorrect. Task design is a stress factor that focuses on the day-to-day work activities.Answer option D is incorrect. Work roles is a stress factor that describes the responsibilities and authority a worker may, or may not, have in the job.Answer option A is incorrect. Career concerns are a stress factor that describes the security of employment, longevity of the career, and job growth.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment
3. Right Answer: A
Explanation: Answer option A is correct.SMART uses the characteristics of Specific, Measurable, Action-oriented, Realistic, and Time-based.Answer option D is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option C is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option B is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations
4. Right Answer: D
Explanation: Answer option D is correct.Of all the choices, D is the best response. The manufacturers of all chemicals are to create and affix a material safety data sheet to the product's container.Answer option C is incorrect. All chemicals, perceived dangerous or not, are required to have a material safety data sheet.Answer option B is incorrect. Your company doesn't create the material safety data sheet, it's the manufacturer of the materials that must do this.Answer option A is incorrect. Each container must have the material safety data sheet affixed, not a large signage in the area where the chemicals are stored.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Management
5. Right Answer: C
Explanation: Answer option C is correct.The five OSHA priorities in order are as follows: Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, and follow-up inspections.Answer options D, A, and B are incorrect. These are not the correct order of OSHA priorities.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment
Explanation: Answer option C is correct.Placement goals should not set quotas, but should operate through good-faith attempts. The placement goal is, however, set at an annual percentage rate equal to the availability figure for women or minorities.Answer option D is incorrect. This is not the best choice for the answer.Answer option A is incorrect. Discrimination is never a valid choice for selecting candidates or employees.Answer option B is incorrect. Outsourcing is not a valid answer to address placement goals.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Workforce Planning and EmploymentObjective: Federal Employment Legislation
2. Right Answer: C
Explanation: Answer option C is correct.Management style is the stress factor that includes lack of family friendly policies.Answer option B is incorrect. Task design is a stress factor that focuses on the day-to-day work activities.Answer option D is incorrect. Work roles is a stress factor that describes the responsibilities and authority a worker may, or may not, have in the job.Answer option A is incorrect. Career concerns are a stress factor that describes the security of employment, longevity of the career, and job growth.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment
3. Right Answer: A
Explanation: Answer option A is correct.SMART uses the characteristics of Specific, Measurable, Action-oriented, Realistic, and Time-based.Answer option D is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option C is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Answer option B is incorrect. This is not a correct definition of SMART goal setting so this choice is incorrect.Reference: Professional in Human Resources Certification Study Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter Four: Workforce Planning and Employment.Chapter: Business Management and StrategyObjective: Organizations
4. Right Answer: D
Explanation: Answer option D is correct.Of all the choices, D is the best response. The manufacturers of all chemicals are to create and affix a material safety data sheet to the product's container.Answer option C is incorrect. All chemicals, perceived dangerous or not, are required to have a material safety data sheet.Answer option B is incorrect. Your company doesn't create the material safety data sheet, it's the manufacturer of the materials that must do this.Answer option A is incorrect. Each container must have the material safety data sheet affixed, not a large signage in the area where the chemicals are stored.Reference: Professional in Human Resources Certification Guide, Sybex, ISBN: 978-0-470-43096-5. Chapter 5: Human Resource Development. Official PHR andSPHR Certification Guide, HR Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US Body of Knowledge.Chapter: Risk Management -Objective: Risk Management
5. Right Answer: C
Explanation: Answer option C is correct.The five OSHA priorities in order are as follows: Imminent danger, catastrophes and fatal accidents, employee complaints, planned inspections in high-hazard industries, and follow-up inspections.Answer options D, A, and B are incorrect. These are not the correct order of OSHA priorities.Certification Institute, ISBN: 978-1-586-44149-4, Section III, The US HR Body of Knowledge.Chapter: Risk Management -Objective: Risk Assessment
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